Question answering

Question answering

Question answering (QA) is a computer science discipline within the fields of information retrieval and natural language processing (NLP) that is concerned with building systems that automatically answer questions that are posed by humans in a natural language. A question-answering implementation, usually a computer program, may construct its answers by querying a structured database of knowledge or information, usually a knowledge base. More commonly, question-answering systems can pull answers from an unstructured collection of natural language documents. Some examples of natural language document collections used for question answering systems include reference texts, compiled newswire reports, Wikipedia pages and other World Wide Web pages. == History == Two early question answering systems were BASEBALL and LUNAR. BASEBALL answered questions about Major League Baseball over a period of one year. LUNAR answered questions about the geological analysis of rocks returned by the Apollo Moon missions. Both question answering systems were very effective in their chosen domains. LUNAR was demonstrated at a lunar science convention in 1971 and it was able to answer 90% of the questions in its domain that were posed by people untrained on the system. Further restricted-domain question answering systems were developed in the following years. The common feature of all these systems is that they had a core database or knowledge system that was hand-written by experts of the chosen domain. The language abilities of BASEBALL and LUNAR used techniques similar to ELIZA and DOCTOR, the first chatterbot programs. SHRDLU was a successful question-answering program developed by Terry Winograd in the late 1960s and early 1970s. It simulated the operation of a robot in a toy world (the "blocks world"), and it offered the possibility of asking the robot questions about the state of the world. The strength of this system was the choice of a very specific domain and a very simple world with rules of physics that were easy to encode in a computer program. In the 1970s, knowledge bases were developed that targeted narrower domains of knowledge. The question answering systems developed to interface with these expert systems produced more repeatable and valid responses to questions within an area of knowledge. These expert systems closely resembled modern question answering systems except in their internal architecture. Expert systems rely heavily on expert-constructed and organized knowledge bases, whereas many modern question answering systems rely on statistical processing of a large, unstructured, natural language text corpus. The 1970s and 1980s saw the development of comprehensive theories in computational linguistics, which led to the development of ambitious projects in text comprehension and question answering. One example was the Unix Consultant (UC), developed by Robert Wilensky at U.C. Berkeley in the late 1980s. The system answered questions pertaining to the Unix operating system. It had a comprehensive, hand-crafted knowledge base of its domain, and it aimed at phrasing the answer to accommodate various types of users. Another project was LILOG, a text-understanding system that operated on the domain of tourism information in a German city. The systems developed in the UC and LILOG projects never went past the stage of simple demonstrations, but they helped the development of theories on computational linguistics and reasoning. Specialized natural-language question answering systems have been developed, such as EAGLi for health and life scientists. Question answering systems have been extended in recent years to encompass additional domains of knowledge For example, systems have been developed to automatically answer temporal and geospatial questions, questions of definition and terminology, biographical questions, multilingual questions, and questions about the content of audio, images, and video. Current question answering research topics include: interactivity—clarification of questions or answers answer reuse or caching semantic parsing answer presentation knowledge representation and semantic entailment social media analysis with question answering systems sentiment analysis utilization of thematic roles Image captioning for visual question answering Embodied question answering In 2011, Watson, a question answering computer system developed by IBM, competed in two exhibition matches of Jeopardy! against Brad Rutter and Ken Jennings, winning by a significant margin. Facebook Research made their DrQA system available under an open source license. This system uses Wikipedia as knowledge source. The open source framework Haystack by deepset combines open-domain question answering with generative question answering and supports the domain adaptation of the underlying language models for industry use cases. Large Language Models (LLMs)[36] like GPT-4[37], Gemini[38] are examples of successful QA systems that are enabling more sophisticated understanding and generation of text. When coupled with Multimodal[39] QA Systems, which can process and understand information from various modalities like text, images, and audio, LLMs significantly improve the capabilities of QA systems. == Types == Question-answering research attempts to develop ways of answering a wide range of question types, including fact, list, definition, how, why, hypothetical, semantically constrained, and cross-lingual questions. Answering questions related to an article in order to evaluate reading comprehension is one of the simpler form of question answering, since a given article is relatively short compared to the domains of other types of question-answering problems. An example of such a question is "What did Albert Einstein win the Nobel Prize for?" after an article about this subject is given to the system. Closed-book question answering is when a system has memorized some facts during training and can answer questions without explicitly being given a context. This is similar to humans taking closed-book exams. Closed-domain question answering deals with questions under a specific domain (for example, medicine or automotive maintenance) and can exploit domain-specific knowledge frequently formalized in ontologies. Alternatively, "closed-domain" might refer to a situation where only a limited type of questions are accepted, such as questions asking for descriptive rather than procedural information. Question answering systems in the context of machine reading applications have also been constructed in the medical domain, for instance related to Alzheimer's disease. Open-domain question answering deals with questions about nearly anything and can only rely on general ontologies and world knowledge. Systems designed for open-domain question answering usually have much more data available from which to extract the answer. An example of an open-domain question is "What did Albert Einstein win the Nobel Prize for?" while no article about this subject is given to the system. Another way to categorize question-answering systems is by the technical approach used. There are a number of different types of QA systems, including: rule-based systems, statistical systems, and hybrid systems. Rule-based systems use a set of rules to determine the correct answer to a question. Statistical systems use statistical methods to find the most likely answer to a question. Hybrid systems use a combination of rule-based and statistical methods. == Architecture == As of 2001, question-answering systems typically included a question classifier module that determined the type of question and the type of answer. Different types of question-answering systems employ different architectures. For example, modern open-domain question answering systems may use a retriever-reader architecture. The retriever is aimed at retrieving relevant documents related to a given question, while the reader is used to infer the answer from the retrieved documents. Systems such as GPT-3, T5, and BART use an end-to-end architecture in which a transformer-based architecture stores large-scale textual data in the underlying parameters. Such models can answer questions without accessing any external knowledge sources. == Methods == Question answering is dependent on a good search corpus; without documents containing the answer, there is little any question answering system can do. Larger collections generally mean better question answering performance, unless the question domain is orthogonal to the collection. Data redundancy in massive collections, such as the web, means that nuggets of information are likely to be phrased in many different ways in differing contexts and documents, leading to two benefits: If the right information appears in many forms, the question answering system needs to perform fewer complex NLP techniques to understand the text. Correct answers can be filtered from false positives because the syst

15.ai

15.ai was a free non-commercial web application and research project that uses artificial intelligence to generate text-to-speech voices of fictional characters from popular media. Created by a pseudonymous artificial intelligence researcher known as 15, who began developing the technology as a freshman during their undergraduate research at the Massachusetts Institute of Technology (MIT), the application allows users to make characters from video games, television shows, and movies speak custom text with emotional inflections. The platform is able to generate convincing voice output using minimal training data; the name "15.ai" references the creator's statement that a voice can be cloned with just 15 seconds of audio. It was an early example of an application of generative artificial intelligence during the initial stages of the AI boom. Launched in March 2020, 15.ai became an Internet phenomenon in early 2021 when content utilizing it went viral on social media and quickly gained widespread use among Internet fandoms, such as the My Little Pony: Friendship Is Magic, Team Fortress 2, and SpongeBob SquarePants fandoms. The service featured emotional context through emojis, precise pronunciation control, and multi-speaker capabilities. Critics praised 15.ai's accessibility and emotional control but criticized its technical limitations in prosody options and non-English language support, with mixed results depending on character complexity. 15.ai is credited as the first platform to popularize AI voice cloning in memes and content creation. Voice actors and industry professionals debated 15.ai's implications, raising concerns about employment impacts, voice-related fraud, and potential misuse. In January 2022, it was discovered that a company called Voiceverse had generated voice lines using 15.ai without attribution, promoted them as the byproduct of their own technology, and sold them as non-fungible tokens (NFT) without permission. News publications universally characterized this incident as the company having "stolen" from 15.ai. The service went offline in September 2022 due to legal issues surrounding artificial intelligence and copyright. Its shutdown was followed by the emergence of commercial alternatives whose founders have acknowledged 15.ai's pioneering influence in the field of deep learning speech synthesis. On May 18, 2025, 15 launched 15.dev as the sequel to 15.ai. == History == === Background === The field of speech synthesis underwent a significant transformation with the introduction of deep learning approaches. In 2016, DeepMind's publication of the WaveNet paper marked a shift toward neural network-based speech synthesis, which enabled higher audio quality via causal convolutional neural networks. Previously, concatenative synthesis—which worked by stitching together pre-recorded segments of human speech—was the predominant method for generating artificial speech, but it often produced robotic-sounding results at the boundaries of sentences. In 2018, Google AI's Tacotron 2 showed that neural networks could produce highly natural speech synthesis but required substantial training data (typically tens of hours of audio) to achieve acceptable quality. When trained on two hours of training data, the output quality degraded while still being able to maintain intelligible speech; with 24 minutes of training data, Tacotron 2 failed to produce intelligible speech. The same year saw the emergence of HiFi-GAN, a generative adversarial network (GAN)-based vocoder that improved the efficiency of waveform generation while producing high-fidelity speech, followed by Glow-TTS, which introduced a flow-based approach that allowed for both fast inference and voice style transfer capabilities. Chinese tech companies like Baidu and ByteDance also made contributions to the field by developing breakthroughs that further advanced the technology. === 2016–2020: Conception and development === 15.ai was conceived in 2016 as a research project in deep learning speech synthesis by a developer known as 15 (at the age of 18) during their freshman year at MIT as part of its Undergraduate Research Opportunities Program. 15 was inspired by DeepMind's WaveNet paper, with development continuing through their studies as Google AI released Tacotron 2 the following year. By 2019, they had demonstrated at MIT their ability to replicate WaveNet and Tacotron 2's results using 75% less training data than previously required. The name "15.ai" is a reference to the developer's statement that a voice can be cloned with as little as 15 seconds of data. 15 had originally planned to pursue a PhD based on their undergraduate research, but opted to work in the tech industry instead after their startup was accepted into the Y Combinator accelerator in 2019. After their departure in early 2020, 15 returned to their voice synthesis research and began implementing it as a web application. According to a post on X from 15, instead of using conventional voice datasets like LJSpeech that contained simple, monotone recordings, they sought out more challenging voice samples that could demonstrate the model's ability to handle complex speech patterns and emotional undertones. During this phase, 15 discovered the Pony Preservation Project, a collaborative project started by /mlp/, the My Little Pony board on 4chan. Contributors of the project had manually trimmed, denoised, transcribed, and emotion-tagged thousands of voice lines from My Little Pony: Friendship Is Magic and had compiled them into a dataset that provided ideal training material for 15.ai. === 2020–2022: Release and operation === 15.ai was released on March 2, 2020 as a free and non-commercial web application that did not require user registration to use, but did require the user to accept its terms of service before proceeding. At the time of its launch, the platform had a limited selection of available characters, including those from My Little Pony: Friendship Is Magic and Team Fortress 2. Users were permitted to create any content with the synthesized voices under two conditions: they had to properly credit 15.ai by including "15.ai" in any posts, videos, or projects using the generated audio; and they were prohibited from mixing 15.ai outputs with other text-to-speech outputs in the same work to prevent misrepresentation of the technology's capabilities. On March 8, 2020, Tyler McVicker of Valve News Network uploaded a YouTube video showcasing 15.ai. More voices were added to the website in the following months. In late 2020, 15 implemented a multi-speaker embedding in the deep neural network, which enabled the simultaneous training of multiple voices. Following this, the website's roster expanded from eight to over fifty characters. In addition, this implementation allowed the deep learning model to recognize common emotional patterns across different characters, even when certain emotions were missing from the characters' training data. By May 2020, the site had served over 4.2 million audio files to users. In early 2021, the application gained popularity after skits, memes, and fan content created using 15.ai went viral on Twitter, TikTok, Reddit, Twitch, Facebook, and YouTube. At its peak, the platform incurred operational costs of US$12,000 per month from AWS infrastructure needed to handle millions of daily voice generations; despite receiving offers from companies to acquire 15.ai and its underlying technology, the website remained independent and was funded out of the personal previous startup earnings of the developer. === 2022: Voiceverse NFT controversy === On January 14, 2022, 15 discovered that a blockchain-based company called Voiceverse had generated voice lines using 15.ai, falsely showcased them on Twitter as a demonstration of their own voice technology without permission or attribution, and sold them as NFTs. This came shortly after 15 had stated in December 2021 that they had no interest in incorporating NFTs into their work. A screenshot of the log files posted by 15 showed that Voiceverse had generated audio of characters from My Little Pony: Friendship Is Magic using 15.ai and pitched them up to make them sound unrecognizable, a violation of 15.ai's terms of service, which explicitly prohibited commercial use and required proper attribution. When confronted with evidence, Voiceverse stated that their marketing team had used 15.ai without proper attribution while rushing to create a demo. In response, 15 tweeted "Go fuck yourself," which went viral, amassing hundreds of thousands of retweets and likes on Twitter in support of the developer. The tweets showcasing the stolen voices were subsequently deleted. ==== Aftermath ==== The controversy raised concerns about NFT projects, which, according to critics, were frequently associated with intellectual property theft and questionable business practices. The incident was documented in the AI Incident Database (AIID) and the AI, Alg

Apps to analyse COVID-19 sounds

Apps to analyse COVID-19 sounds are mobile software applications designed to collect respiratory sounds and aid diagnosis in response to the COVID-19 pandemic. Numerous applications are in development, with different institutions and companies taking various approaches to privacy and data collection. Current efforts are aimed at gathering data. In a later stage, it is possible that sound apps will have the capacity (and ethical approvals) to provide information back to users. In order to develop and train signal analysis approaches, large datasets are required. == History == The COVID-19 outbreak was announced as a global pandemic by the World Health Organization in March 2020 and has affected a growing number of people globally. In this context, advanced artificial intelligence techniques are being considered as tools in aiding our response to global health crisis. Other COVID-19 apps which offer solutions for user tracking have been developed. At the same time a number of approaches which tries to use respiratory sounds and artificial intelligence to understand if the disease can be diagnosed have been proposed. A few studies are available as preprints (i.e. not yet peer-reviewed) documents. == Methodologies == The potential for using speech and sound analysis by artificial intelligence to help in this scenario, by surveying which types of related or contextually significant phenomena can be automatically assessed from speech or sound has been recently overviewed. These include the automatic recognition and monitoring of breathing, dry and wet coughing or sneezing sounds, speech under cold, eating behaviour, sleepiness, or pain. Additionally, the potential use-cases of intelligent speech analysis for COVID-19 diagnosed patients has also been presented. In particular, by analysing speech recordings from these patients, an audio-only-based model to automatically categorise the health state of patients from four aspects, including the severity of illness, sleep quality, fatigue, and anxiety, is constructed. This work shows promise in estimating the severity of illness. Machine learning methods have been explored to recognize and diagnose coughs from different diseases. These included a low complexity, automated recognition and diagnostic tool for screening respiratory infections that utilizes convolutional neural networks (CNNs) to detect cough within environment audio and diagnose three potential illnesses (i.e. bronchitis, bronchiolitis and pertussis) based on their unique cough audio features. A large-scale crowdsourced dataset of respiratory sounds has been collected to aid diagnosis of COVID-19: coughs and breathing sounds are sufficient to distinguish users affected by COVID-19 versus those affected by asthma or healthy controls. Behind these studies is the ambition that automated systems to screen for respiratory diseases based on voice, raw cough or other sound data would have positive medical applications in both clinical and public health arenas. == List of apps to analyse COVID-19 sounds ==

Computer-aided lean management

Computer-aided lean management, in business management, is a methodology of developing and using software-controlled, lean systems integration. Its goal is to drive innovation towards cost and cycle-time savings. It attempts to create an efficient use of capital and resources through the development and use of one integrated system model to run a business's planning, engineering, design, maintenance, and operations. == Overview == Computer-Aided Lean Management (CALM) is a management philosophy that uses software to reduce risk and inefficiencies. CALM acts on uncertainties and business inefficiencies to increase profitability through the use of computational decision-making tools that enable opportunities for additional value creation. It is based on the application of software to enable continuous improvement through an Integrated System Model (ISM) of the business’s physical assets, business processes, and machine learning. This integration of software applications using lean principles was developed in the aerospace industry and has migrated to the energy industry. The creation of an ISM removes the barriers posed by the silos or stovepipes inherent in the departmentalization of most companies. Integration enables lean uses of information for the creation of actionable knowledge. CALM strives to create such a lean management approach to running the company through the rigors of software enforcement. From this software enforcement comes clear policy and procedures that are adhered to, activity-based costing, measurement of effectiveness, and the capability of using advanced algorithms for dramatic improvements in optimization of resources. CALM creates business capabilities through software to enable technology application, streamlining of processes, and a lean organizational structure. The methodology is based on a common sense approach for running a business, by measuring actions taken and using those measurements to design more efficient processes. == History == CALM was inspired by lean processes and techniques that were already dominant management technologies with a wide diversity of applications and successes. Motorola and General Electric had been known for the concepts of Six Sigma; Boeing had been managing mass (using modular and flexible assembly options), and Toyota combined elements of these methodologies to create the Toyota Production System. Boeing then took the Toyota model and added computer-aided enforcement of lean methodologies throughout the manufacturing process. One of the major sources for CALM's outgrowth was integrated definition (IDEF) modeling in aerospace manufacturing that was pioneered by the U.S. Air Force in the 1970s. IDEF is a methodology designed to model the end-to-end decisions, actions, and activities of an organization or system so that costs, performance, and cycle times can be optimized. IDEF methods have been adapted for wider use in automotive, aerospace, pharmaceuticals, and software development industries. IDEF methods serve as a starting point to understand lean management through semantic data modeling. The IDEF process begins by mapping the existing functions of an enterprise, creating a graphical model, or road map, that shows what controls each important function, who performs it, what resources are required for carrying it out, what it produces, how much it costs, and what relationships it has to other functions of the organization. IDEF simulations have been found to be efficient at streamlining and modernizing both companies and governmental agencies. Perhaps the best-developed evolution of the IDEF model beyond Toyota was at Boeing. Their project life-cycle process has grown into a rigorous software system that links people, tasks, tools, materials, and the environmental impact of any newly planned project, before any building is allowed to begin. Routinely, more than half of the time for any given project is spent building the precedence diagrams, or three-dimensional process maps, integrating with outside suppliers, and designing the implementation plan–all on the computer. Once real activity is initiated, an action tracker is used to monitor inputs and outputs versus the schedule and delivery metrics in real time throughout the organization. When the execution of a new airplane design begins, it is so well organized that it consistently cuts both costs and build time in half for each successive generation of airframe. Boeing created a complex lean management process called 'define and control airplane configuration/manufacturing resource management' (DCAC/MRM). The process was built with the help of the operations research and computer sciences departments of the University of Pittsburgh. The manufacture of the Boeing 777 was ultimately a success, and it became the precursor to succeeding generations of CALM at Boeing. The methodology of CALM has recently been applied to field orientated infrastructure based businesses with highly interdependent systems, such as electric utilities where a smart grid concept is being researched and developed. The management of infrastructure-based industries like oil, gas, electricity, water, transportation, and renewables requires massive investments in interdependent, physical infrastructure, as well as simultaneous attention to disparate market forces. In infrastructure businesses that manage field assets, uncertainty is the biggest impediment to profitability, rather than the maintenance of efficient supply chains or the management of factory assembly lines. These businesses are dominated by risk from uncertainties such as weather, market variations, transportation disruptions, government actions, logistic difficulties, geology, and asset reliability. CALM has been applied to deal with these types of infrastructure based challenges.

Automation integrator

An automation integrator is a systems integrator company or individual who makes different versions of automation hardware and software work together, generally combining several subsystems to work together as one large system. The title may refer to those who only integrate hardware, although these will often work with software integrators. Software created by automation integrators allows devices to communicate with each other, as well as collecting and reporting data. The magazine Control Engineering publishes an annual “Automation Integrator Guide” which lists over 2,000 automation integrators. They also give an annual system integrator of the year award to three automation integration firms. The Control System Integrators Association (CSIA) maintains a buyers' guide of over 1200 member and nonmember systems integrators known as the Industrial Automation Exchange, or CSIA Exchange for short. == Certification == The Control System Integrators Association (CSIA) certifies automation integrators, through an audit based on 79 critical criteria from the best practices manual. Companies must be associate members of the CSIA to be eligible for certification. Integrators can also receive certification through a program launched in 2012 by the Robotics Industries Association. == Industries == Automation Integrators work in a wide variety of industries which use robotics and automation. Some of the most common include:

Colors!

Colors! is a series of digital painting applications for handheld game consoles and mobile devices. Originally created as a homebrew application for Nintendo DS (as Colors!), which was since legitimately distributed on PlayStation Vita, iOS, and Android, the project eventually evolved into an officially licensed application for Nintendo 3DS (as Colors! 3D) and Nintendo Switch (as Colors Live). == History == === Colors! === Colors! was originally released in June 2007 as a simple homebrew painting application for the Nintendo DS. It was developed by Jens Andersson, a programmer and designer on sabbatical from the games industry who wanted to experiment with the potential of the new handheld platform. Shortly after, Rafał Piasek created an online gallery where users could upload paintings made with the program. Colors! quickly became one of the best-known homebrew applications on the Nintendo DS, and in September 2008, it was also released for the iPhone and iPod Touch. As of August 2010, it had been downloaded almost half a million times. It was voted the most popular homebrew application on the Nintendo DS by readers of the R4 for DS blog. Development of Colors! DS homebrew officially ended in December 2010 although the official gallery still accepted submissions from DS users until 2020 when Colors! Gallery was discontinued. === Colors! 3D === Colors! 3D is a successor to the application Colors! for the Nintendo 3DS. It was released as an officially licensed application for the Nintendo eShop in North America on April 5, 2012, and in the PAL region on April 19, 2012. It was later released in Japan on August 21, 2013, published by Arc System Works. Colors! 3D allows users to draw on five layers, each on their own stereoscopic 3D plane. Drawing is done on the bottom screen, while the top screen displays the painting in 3D. While drawing, players can use the various controls on the Nintendo 3DS to change layers, zoom and pan, and alter the pressure of their brush. Pressing the L button allows users to access a menu to change brush type, size, and opacity, modify the layers, use the camera to provide references, and more. When the user finishes their painting, they can export it to the SD card for viewing in the Nintendo 3DS Camera application. Users can also upload their finished creations to an online gallery, viewed on the 3DS or the official website. Gallery features include hashtags and the ability to follow artists and post comments. Each painting also features a replay feature that allows viewers to see how it was drawn. The application also features local multiplayer, allowing several people to work cooperatively on a painting. In April 2024, the developers of Colors! 3D collaborated with the Pretendo Network project to officially add support for the application, meaning Colors! 3D will continue to operate as normal when using Pretendo Network. ==== Reception ==== IGN gave the application a score of 9.0 and an Editor's Choice award, praising its simple interface and tutorials. Destructoid gave the app a 9.0, calling it "a simple and incredibly fun tool with an amazing community of artists proudly displaying their beautiful and funny 3D images." Nintendo Life gave the app a 9/10, stating, "Though lacking in any structured play, Colors! 3D’s robust free drawing system and unique ability to let anyone create their own three-dimensional artwork more than make up for this." === Colors Live === A Nintendo Switch successor called Colors Live (stylised as Colors L!ve) was released in 2020 after being funded via a Kickstarter campaign. This expanded upon the features of previous installments by adding new brushes, increasing the maximum number of layers to ten, and introducing blend modes. A new game mode called Colors Quest was also included. A pressure-sensitive pen called the Colors SonarPen was developed in collaboration with GreenBulb to facilitate drawing on the Nintendo Switch, and comes pre-bundled with physical copies of the game. ==== Colors Quest ==== This new mode acts as a story-driven adventure wherein players are given a daily drawing challenge with a specific theme and certain stipulations that must be fulfilled. Once the drawing is complete, players must anonymously score other players' submissions, these scores are then aggregated to produce a personal ranking that measures the improvement in the player's art skills over time.

Plum Voice

The Plum Group, Inc. (DBA Plum Voice) is a company. Plum is headquartered in New York City with offices in Boston and Denver. == History == Plum Voice, founded in 2000 as The Plum Group, Inc., was incorporated to create technologies for personalized audio communication. By 2001, Plum had commercialized the open-standard Plum VoiceXML IVR platform which facilitated the creation of dynamic telecom applications. 2001 - Commercial launch of Plum VoiceXML IVR platform for customer-premises deployment 2002 - Launch of Plum Voice Hosting Centers for 24x7x365 managed IVR hosting 2004 - Plum Voice application suite receives a "Product of the Year" award from Customer Interactions magazine 2008 - Plum Survey builder launched, a do-it-yourself IVR survey tool. 2010 - Plum launched QuickFuse, a web-based rapid development platform used to create voice applications. 2013 - Plum launched VoiceTrends, an analytics and reporting toolkit designed specifically for voice applications. Plum achieves PCI-DSS Level 1. 2015 - Plum launched Plum Insight, a multi-channel (voice, web, mobile) survey platform. Plum achieves HIPAA compliance. 2016 - Plum launched a new version of QuickFuse called Fuse+. 2020 - Plum sunsets QuickFuse, rebrands Fuse+ as Plum Fuse.